Privacy Policy

In compliance with the provisions of EU Reg. 2016/679 (European Regulation for the protection of personal data) we provide you with all the necessary information regarding the processing of the personal data provided. This is an information that is made pursuant to art. 13 of EU Reg. 2016/679 (European Regulation for the protection of personal data) and is also inspired by the provisions of Directive 2002/58 / EC, as updated by Directive 2009/136 / EC, regarding Cookies as well as provided by the Provision of the Guarantor Authority for the protection of personal data of 08.05.2014 regarding cookies.


OWNER AND MANAGER OF TREATMENT: WINTECARE SA, Via Livio 12, 6830 Chiasso, Switzerland.

This information is not to be considered valid for other websites that may be reached via “link building” on our website.



  • Personal data: Any information relating to a natural person, identified or identifiable, even indirectly, by reference to any information, including a personal identification number or with a unique IT id (C26, C27, C30).
  • Identification data: The personal data that allow the direct identification of the interested party: name, surname, e-mail, address, telephone number.
  • Navigation data: The computer systems and some software procedures used to operate this website acquire some personal data during their normal operation. Transmission is implicit and the safest internet communication protocols are used to manage them.


We specify that this is information that is not collected to be associated but which, by their very nature could, through processing and association with data held by third parties, allow users to be identified.

This category of data includes for example: the IP addresses or domain names of the computers used by users who connect to the site, the URL addresses of the html pages, the time of navigation, the device used to navigate, the size of the file or the page obtained in response, the numerical code indicating the response given by the server (approved, rejected) and other parameters relating to the operating system used during navigation.


These data could be used for the sole purpose of obtaining anonymous statistical information on the use of the site such as, for example, the most visited page, the time spent on the site and checking the functionality of the http / https pages.

  • Defense of interests and corporate image:

The user’s personal data can be used by WINTECARE SA by virtue of the role of owner and manager of data processing to ascertain responsibility in the event of computer crimes against the site

  • Data provided voluntarily by the user:

The optional, explicit or voluntary sending of e-mails to the addresses indicated on this site and the compilation of data collection forms, involves the subsequent acquisition of the sender’s address.

  • Specific information:

Dedicated information (promotions) may be presented on the pages of the site in relation to particular services or data processing provided by the user.



Personal data, voluntarily provided (and up to an explicit request for cancellation), will be processed for the following purposes:

  • browsing on the website
  • contact request in chat, by mail or telephone
  • compilation of data collection forms
  • administrative and accounting activities in general

For the purposes of applying the provisions on the protection of personal data, the processing carried out for administrative purposes is connected to the performance of activities of an organizational, commercial, technical, administrative, financial and accounting nature, regardless of the nature of the data processed.



In compliance with the provisions of art. 5 paragraph 1 lett. e) of EU Reg. 2016/679 the processing of your data will be carried out in an automated or manual form (bulletins, curriculum). The methods and tools used will guarantee maximum security and complete confidentiality.

The data will be kept for a period not exceeding the purposes for which they were collected and subsequently processed. The treatments connected to the web services offered by this site may also be located on servers (APP, mail and hosting) of third-party companies.



Your data, object of the treatment, will not be disclosed.



In addition to what is specified for navigation data, the user is free to provide their personal data. The provision of data is optional. Failure to provide the requested data may in some cases make it impossible to obtain the desired service (internet browsing, technical assistance, consultancy).



Each user can always assert their rights as provided for in the regulation in articles 15, 16, 17, 18, 19, 20, 21, 22 of the EU Regulation 2016/679, by contacting the Data Controller or the Data Processing Manager. Anyone wishing to obtain the information in our possession can make a formal request by writing an email to You also have the right, at any time, to obtain confirmation of the existence of the data and to know its content and origin. You have the right to verify the accuracy and you can request the update or correction. By law you have the right to request cancellation, transformation into anonymous form or blocking of data processed in violation of the law. To stop receiving marketing communications, simply use our automatic cancellation systems (link indicated in the advertising emails) or write to with the subject “cancellation from marketing communications”.



Use of the site will constitute full acceptance of the conditions listed above. WINTECARE SA at its discretion and at any time, reserves the right to modify, add or remove parts of this privacy statement. We therefore invite you, if you are interested in periodically checking for any changes. In order to facilitate your control, the information will contain an indication of the date of the last update.